Business Policy

IFPAS does not offer refunds except in cases where duplicate payments have been made.

In such instances, the consumer or client must submit a written request to IFPAS, accompanied by relevant supporting documents as proof of the duplicate transaction. All refund requests will be reviewed on a case-by-case basis, and approval is subject to IFPAS’s discretion.

Once approved, refunds will be processed within 15 business days and will be made using a payment method agreed upon by both parties.